Customs Manager

The Customs Manager will be part of the global tax and customs team, focussing on ensuring the business is compliant from a European customs compliance and risk management perspective. The role’s purpose is to support the business on identifying and complying with customs requirements as it continues to grow, together with managing the risks associated with our European import and export processes, including dealing with customs authority audits and ensuring compliance with legislative change.

The role will work within a team to deliver the customs agenda and will work closely with the other tax teams (transformation, indirect, direct and employment) to ensure joined up business support is provided. Additionally, this role will work closely with the broader finance team as well as supply chain, operational customs, delivery solutions and logistics. This is an exciting opportunity for a driven customs specialist to put their mark on the business’s European customs compliance agenda.

The Role

• Managing the Customs function in our German fulfilment centre in relation to a wide range of Customs projects, issues and opportunities arising within the EU;
• Acting as the Customs Representative for Germany, building strong relationships with German Customs;
• Identifying and managing European customs risks, identify cash savings opportunities, and lead initiative(s) to mitigate risks or realise opportunities;
• Dealing with communication and queries from German and other European customs authorities, including building relationships with key contacts;
• Work with the business to understand and support the many new business initiatives and associated change impacts from requirements through to successful implementation to ensure continued compliance;
• Obtain and maintain all authorisations and simplifications that may need to be adopted including AEO and customs warehousing, and ensuring appropriate compliance checks and ongoing governance processes are carried out;
• Build effective relationships with 3rd party suppliers and other retailers to ensure that the business is at the leading edge of customs compliance and able to effectively manage its supply chain from a duty perspective.
• Supporting our culture by driving Diversity, Equity & Inclusion strategies

About you

• Managing the Customs function in our German fulfilment centre in relation to a wide range of Customs projects, issues and opportunities arising within the EU;
• Acting as the Customs Representative in Germany, building strong relationships with German Customs;
• Identifying and managing European customs risks, identify cash savings opportunities, and lead initiative(s) to mitigate risks or realise opportunities;
• Dealing with communication and queries from German and other European customs authorities, including building relationships with key contacts;
• Work with the business to understand and support the many new business initiatives and associated change impacts from requirements through to successful implementation to ensure continued compliance;
• Obtain and maintain all authorisations and simplifications that may reasonably need to be adopted including AEO and customs warehousing, and ensuring appropriate compliance checks and ongoing governance processes are carried out;