Posted on 01 Jul, 2024

Director, Business Operations (UK & Europe)

Director, Business Operations (UK & Europe)

City of London Office

US Headquartered Law Firm

£200,000 (plus benefits and bonus)


Are you ready to take on a leadership role at a premier US law firm?

Our client is seeking a Senior Operations Leader to join their global leadership team. In this newly created role, you will collaborate closely with the Global Managing Director of Business Operations to ensure exceptional service delivery across all business functions in their London and European offices.

What’s in it for you?

  • Taking on this role means making a tangible impact from day one. Your contributions will drive the success and shape the future of the firm.
  • The firm prioritises the well-being and development of their employees.
  • They offer support, recognition, and opportunities for advancement because they value each member's contribution.
  • It’s genuinely a very supportive environment where your success matters – it is not all about the lawyers!
  • A flexible work environment with adaptable hours and the option for remote work. This approach supports work-life balance and enhances productivity.
  • Exceptional salary, bonus, and benefits package.

In simple terms, here are some of the responsibilities:

  • Regional Operations Management: Direct operations and client service across multiple offices, collaborating with global and local leaders.
  • Team and Project Leadership: Manage subordinate managers, lead strategic planning and implementation, and oversee regional projects.
  • Facilities and Vendor Relations: Negotiate property and supplier agreements, manage construction and facilities, and maintain landlord relationships.
  • Compliance and Process Improvement: Ensure policy compliance, improve system-wide practices, and oversee regional teams to meet firm objectives.
  • Talent and Financial Management: Lead hiring and integration of support roles, manage regional budgets, and support firm’s expense management.

Ideally you will have:

  • Bachelor’s degree in business, finance, or management.
  • Extensive business operations and management experience.
  • Relevant industry background in project management.
  • Strategic oversight of multi-jurisdictional teams.
  • Leadership in professional services or legal sectors.

Desired Experience

Excellent leadership and organizational abilities; • First-class people skills and ability to motivate office support staff to achieve efficient and effective operations; • Knowledge of operational guidelines including current local and national labor and employment laws, generally accepted human resources practices; • Extensive knowledge in project management and process implementation skills; • Ability to manage multi-jurisdictional administrative department operations, including identifying and solving complex problems; • Ability to analyze, review and prepare financial reports and budgets; • Ability to effectively interact with multiple firm departments, partners, attorneys, directors, firm administrators and administrative personnel in a positive and team-oriented manner; • Ability to identify, implement and maintain effective partnerships with approved vendors to provide the optimal level of services to the firm; • Ability to understand, interpret and implement approved firm practices and procedures with business based logic and judgment; • Excellent verbal and written communication skills and ability to deliver effective presentations; • Ability to manage complex projects and initiatives; • Ability to effectively manage and allocate office space and facilities, including construction projects. • Ability to review and negotiate key property, vendor and supplier agreements. QUALIFICATIONS  Bachelor Degree in business administration, finance, or management (preferred)

Key Elements of the Role

as per spec


Mark Neal

Mark Neal

Executive Director

Apply now

Upload File
No file selected
We accept .pdf or .doc max file size 2mb

Get in touch

Ready for that
exceptional role?

Whatever your next career move, we’re here to guide you through every stage from application, interview and beyond. Let’s find your next exciting opportunity.

Ready for that exceptional candidate?

Building the right team takes more than just searching. Our experts will help you find the right talent to make your team unstoppable.

Let’s talk

Have a more general query you want to chat through? Our team members can support you with whatever your challenge and would love to see how they can help.